I’m a developer and other things, and I take a particular interest in implementing intranets. I refereed a book on building intranets, and authored two technical titles with Packt Publications, the first of which built the world’s first open source employee intranet photo directory, and the second of which built a dashboard.
One recommended practice is not to build an intranet for the sake of building an intranet or using a sweet tool. Instead, come up with a business motive and objective that can be addressed by building an intranet, and build an intranet that is a tool for meeting that goal.
With that stated, there are some pretty sweet tools that I can fairly easily put on an intranet. These include:
Alfresco is an open source document and workflow management system. It shines where you have business processes for working on and approving documents.
Drupal is a multipurpose content management system.
WordPress isn’t just for blogs. It’s a content management system, although internal blogs can be helpful.
I can put your selection(s) from these on a virtual machine that a sufficiently powerful computer can run from your network, for $50 per system included. I can also do additional custom work to customize an intranet built for your needs.
Lecturer’s note: This lecture is modelled after Randy Pausch’s famous Last Lecture, and is in some way a satellite to it even when I disagree with him. If you haven’t heard of Randy Pausch, this lecture might make more sense after hearing Dr. Pausch’s lecture first.
A humble attempt to follow in the footsteps of Randy Pausch’s “Last Lecture.”
“St. Clive:” An Eastern Orthodox Author Looks Back at C.S. Lewis adopts an unusual perspective because most examinations of the spirituality of C.S. Lewis come from Western spiritual perspectives, and few adopt the approach of C.J.S. Hayward, who opens his book with a Lewis-type series of letters to a guardian angel, The Angelic Letters, a Heavenly analogue to The Screwtape Letters. The book is even more distinctive in reflecting back on Lewis from a perspective meant to be thoroughly Orthodox.
Readers might anticipate a dry analytical style typical of too many Lewis analysis and assessments, but Hayward includes a wry sense of observational humor, evident in the first lines of his survey where a reflection on scholarly footnote traditions ventures into comedic cultural inspection: As it is now solidly established practice to add an a footnote skittishly defending one’s own choices regarding “gendered pronouns,” I would like to quote a couple of tweets. In response to a fellow user tweeting, “Nobody is safe in today’s society, man. It’s like walking on eggshells constantly. Someone will be offended, will be out to get you. It’s exhausting… and, I think somewhat that social media is to blame,” Titania McGrath coolly answered, “The phrase ‘walking on eggshells’ is a microaggression against vegans. Reported and blocked. [Emoji depicting a white woman tending to her nails.]”
This said, Lewis was a huge influence on Hayward’s Evangelical upbringing and religious perspectives and the starting point to his “pilgrimage from Narnia” (as one of his poems is titled) into Orthodoxy. St. Clive is not to be considered another scholarly inspection rehashing familiar spiritual pathways, but a unique compilation of Lewis-like reflections steeped in Orthodox beliefs and inspections for everyday readers. It produces a compilation of pieces that attempt to sound like Lewis himself, but which are original works meant to directly address these reflections and beliefs. This book is exciting, almost as if a hitherto unknown book of original works by C.S. Lewis had suddenly come to light.
The writings are presented in four sections that hold distinctly different tones and objectives. The first “…quotes him, builds on him, and challenges him to draw conclusions he may not have liked.” The second focuses more on Hayward’s writings and style, but with a nod to Lewis’ influence. The third section addresses Lewis’ affection for the book The Consolation of Philosophy and offers perspectives from Hayward on how its ideas and Lewis’s expand different aspects of spiritual reflection; while the fourth section offers bibliographic keys to further pieces in the Lewis/Hayward tradition for newcomers who may be piqued by this collection’s lively inspections, and who want more insights from other sources.
As far as the contentions themselves, “St. Clive” is a journeyman’s venture into the traditions of the Orthodox Church and its relationship to mysticism. It provides a lively set of discourses considering such varied topics as the failure of Christianity to superimpose itself on the pagan custom of Halloween and the notion that science is just one of the “winnowing forks” available for denoting pathways beneficial to mankind (natural selection being yet another; especially as it applies to diet choices).
By now it should be evident that a series of dichotomies exist surrounding this effort, which is ‘neither fish nor fowl’ but a delightful compendium of reflections that represent something new. It’s not a scholarly work per se, but its language will appeal to many in the scholarly community (particularly since any discussions of Lewis usually embrace this community more or less exclusively). It’s also not an attempt to channel Lewis’ approach and tone, though these reflective pieces are certainly reminiscent of C.S. Lewis. And it’s not a singular examination of spiritual perspectives, but offers a wider-ranging series of discussions that defy pat categorization.
Indeed, this is one of the unique aspects of “St. Clive.” What other treatise holds the ability to reach lay and scholarly audiences alike, creates a wider-ranging series of connections between his works and similar writings, and expands upon many concepts with an astute hand to spiritual, philosophical, and social reflection?
None: and this not only sets “St. Clive:” An Eastern Orthodox Author Looks Back at C.S. Lewis apart from any other considerations, but makes it accessible to a lay audience that might have only a minimal familiarity with Lewis or the Orthodox Way.
I am a sinful, imperfect, and very unworthy layman of the Orthodox Church, seeking to enter monasticism to repent of my sins for the rest of my life. (However, I’ve written some pretty good stuff, and if you buy something you might help me along my way.)
What people are saying about this collection
“A collection of joyful, challenging, insightful, intelligent, mirthful, and jarring essays written by an Eastern Orthodox author who is much too wise for his years.”
—Joseph Donovan, Amazon
“Each piece is a delight: partially because each ‘speaks’ using a different voice and partially because a diversity of topics and cross-connections between theology and everyday living makes the entire collection a delight to read, packed with unexpected twists, turns, and intellectual challenges.
Fans of C.S. Lewis and similar Christian thinkers will find The Best of Jonathan’s Corner an absolute delight.”
—Diane Donovan, Midwest Book Review
“When I read C. S. Lewis, A. W. Tozer, or G. K. Chesterton, there is a deep ache for both the times and the men that made honor, wisdom, and clarity a thing of such beauty and strength. We wonder what they would say of our time, and why, with so many more people and better communication, we don’t see more of them.
Hayward is such a person of wisdom and depth. I do not say this lightly or flatteringly. He and I don’t agree on everything, but when we contrast, it will never be his side of the issue that is lacking in depth, beauty, or elegance. He’s Orthodox, yes (I’m not). But I suspect all sides will claim him as they do Lewis and Chesterton.”
—Kent Nebergall, Amazon
“The Sign of the Grail is a unique, scholarly, and thorough examination of the Grail mythos, granting it a top recommendation for academia and the non-specialist reader with an interest in these subjects. Also very highly recommended for personal, academic, and community library collections are C.J.S. Hayward’s other deftly written and original literary works, essays, and commentaries, compilations and anthologies: Yonder, Firestorm 2034, A Cord of Seven Strands, The Steel Orb, The Christmas Tales, and Hayward’s Unabridged Dictionary [the other six Hayward titles then in print].”
—John Burroughs, Midwest Book Review
“Divinely inspired for our day and age’s spiritually thirsty fellows.”
—Colleen Woods, Amazon
“The work that stands out most among the creative pieces, perhaps among all of them, is that which opens the book, The Angelic Letters. I have had the pleasure of reading nearly all of Hayward’s writings, and I was delighted that he undertook to write such a work. Readers who are familiar with C. S. Lewis’ The Screwtape Letters will recognize at once that it is the very book which that author desired, but felt unable, to write in order to balance the demonic correspondence. It is a mark of Hayward’s skill, knowledge, and spiritual insight that he has successfully written something that such a theologian as Lewis did not wish to attempt. He has of course accomplished this work with God’s help, but one must realize the spiritual struggle, mental effort, careful study, and deep prayer that has gone into every piece in this anthology… This author has gathered pearls for us, and may we gladly look upon them. They hold glimmers that can reflect our lives.”
—Sydney “Nicoletta” Freedman, in the Foreword to The Best of Jonathan’s Corner.
This is the piece of which the Midwest Book Review wrote, “Each piece is a delight: partially because each ‘speaks’ using a different voice and partially because a diversity of topics and cross-connections between theology and everyday living makes the entire collection a delight to read, packed with unexpected twists, turns, and intellectual challenges.
In other words, it enchants as a Swiss Army Knife enchants, and individual works are as distinctive as blades on a Swiss Army Knife..
This is the flagship of my works, both in theology and writing as a whole, and there’s a lot there.
Among the critiques I’ve made, The Seraphinians: “Blessed Seraphim Rose” and His Axe-Wielding Western Converts has had a pretty broad and effective reach, in particular for a work that has numerous vitriolic one star reviews. This title, by contrast, contains another significant critique. The “Humane Tech” movement achieves some things, but I would recall a common misquote allegedly from Einstein: “Our problems cannot be solved by the same level of thinking that created them.” Humane Tech looks at how technology experts can work within today’s technical paradigms to soften some of technology’s rough spots. The Luddite’s Guide to Technology is written across ages to step much further outside the box, and the light adaptation of Plato in Plato: The Allegory of the… Flickering Screen? has been called deep, perhaps because it was a light touch to a masterpiece.
I mentioned in conversation with a previous parish priest that I would jump at an opportunity to do a homily, and when I asked for him to do a homily on something briefly touched on in previous opportunities, he invited me to give such a homily myself. I did, and it was the one time in my life that people burst out clapping after a homily. He was a great encourager, and it is my loss that he has moved to another state.
It’s not just that they’re both about a foot thick. The thickness comes from a numerous and varied set of tools: 87 implements with 141 functions for the Wenger Giant, compared with 230 separate works (as of the time of this writing) in the Kindle collection. Furthermore, if you search Amazon for my dozens of titles you will see something a bit like the many Swiss Army Knives you can search from above.
I am trying, before leaving for Mount Athos, God willing, October 16, 2017, to complete the Toastmasters Competent Communicator badge. This means a documented path towards ten speeches developing progressive competency. After a gentle reminder from my home club’s leadership, I am bringing the book used to record results and feedback, and I am now usually keeping it in the car.
That book didn’t have records of the usual “Icebreaker” speech, the first speech and a speech of self-introduction, and so I gave one today, visiting at a second club that gives more, and more direct, feedback, and what I was told about the speech was different from usual: people usually talked about themselves and things they had done, and I talked about things other people had done and my aspiration. The feedback was polite, but the gently given point was that my speech was off-topic for an introduction in Toastmasters’s “Icebreaker.”
I thought about that a bit, and decided that the speech really did introduce me, and that it really was worth repeating. I present it here, slightly changed, as follows:
The theme of fatherhood is one that is important to me. The time that I most felt like a man was after I had been away for schooling, and I went to say hello to our neighbors across the street. I chatted with the wife briefly, and their little boy didn’t remember me at first, which is not surprising. (Please keep in mind that the absence represented a much greater proportion of his life than any adult in the picture.)
About an hour later, I wanted to fix a flat on my van, and by that point he was starting to more than remember me. He came over and wanted to help. And I did my delighted best to accommodate him. In each step of the process I was looking for where I could slice off a little-boy-sized increment of work, and work with him while giving him bite-sized assignments. It took more time and more effort to work with his help, but I wouldn’t have exchanged it for anything in the world.
This is something I believe I picked up from my parents. When I was a kid, they seemed to almost never want to say “No” to “Can I help you?” Once in a while they did say “No;” I was upset when I came as a little boy to help my father work with the garbageman to heave an unusually large item into the garbage truck. But events like these were rare enough, and my parents’ strong preference was to try to honor any child’s offer of help.
One process where help was invited was carrying things when a group of friends would help one of their members move house. One of my brothers, at one point, was a little boy holding a tiny load, and said, perhaps feeling rather small, that he wasn’t carrying very much. My Dad gave him a big smile, and said, “You’re helping!” It really didn’t seem that long before that little boy holding a smaller item was a bigger boy holding a bigger item, and then a youth or young man carrying an adult load.
On this point I thoroughly hold to what my parents practiced. I’ve been helping people move on various occasions, and I’ve seen little children ask to help and be told, “You can’t help.” That’s been about the only situation where I’ve openly challenged a friend’s parenting decision in front of a young child. At at least one point, I gave the parents an explanation, but not before reaching in the top of an open box, finding some small item, and asking the child to carry that item.
More recently I have been noticing that I have been behaving in a slightly more fatherly way to those who are college aged. When I went in for some labwork, a supervisor was helping guide a young trainee through the multi-step paperwork to check me in, and early on I commented, “It’s so nice to see a young person going into the medical professions.” When I walked out from my labs not much later, the supervisor was glowing.
My heart’s desire and everything I am trying to do now is enter Orthodox monasticism, which is entering into receiving the deepest fatherhood the Orthodox Church offers. I’m counting the days. In the famed vows of “poverty”, “obedience”, “chastity”, the absolute “obedience” is the greatest fatherly healing that is available, and my only real regret in seeking monasticism now is that I didn’t do it twenty years ago.
There are other things I have already done that are fatherly. Not long after my first nephew was born, people were commenting that he wanted to be using a phone; he seemed to me to be playing in a way that suggested he wanted to be in on an adult game. So I began calling my brother, who worked a slightly early shift and was home by late afternoon, and initially just talked to my nephew nonstop for a few minutes, just telling him that I loved him. Then he started talking, and things shifted quickly to my spending maybe ten percent of the time asking him social questions, and the rest listening as he talked about his day. The relationship didn’t really change with this change in behavior.
There have been other things. I was at one point visiting with some friends, and the parents repeatedly told a slightly older little boy to play catch with his slightly younger brother. After I heard “I don’t want to play catch with [Name]” enough times, I stood up, said, “I want to play catch with [Name],” scooped him up, and said, “What I’m going to do is I’m going to count to three, and when I get to three, I’ll throw you to your Daddy!” Then I swung him around in the air while counting to three, and after swing number three, lifted him high up in the air, and set him with feather gentleness in his father’s outstretched arms. That event pretty much changed what it meant to the adults in that family to play catch with someone.
Right now I stand at an open door. It is time to be receiving again fatherly care, entering the Kingdom of Heaven as a little child. I have seen great generosity from people, and I pray that God will repay them, as I cannot.
The speech is perhaps imperfect and not a usual Toastmasters “Icebreaker” speech, but I do not count among its imperfections that I speak of contact with others whom I am connected to, nor that I look ahead out my windshield as well as my rear-view mirror. Monasticism is the biggest thing in site, and I look forward to that help in repenting of my sins, and working in obedience to an Elder’s spiritual fatherhood to reach the one freedom that matters.
There was a letter to the editor I wrote long ago and have tried and failed to find. It did not seem to come up in a search on the magazine that printed it; but I do not fault the magazine or its website because I also could not find it in my Gmail archives. My Gmail account is over a decade old, but the core conversation was a couple of years before I opened my Gmail account.
What I essentially said was as follows:
The common terminology of “inclusive language” and “exclusive language” is loaded language and harsh, exclusive language… It would be better to speak of “belabored inclusive language” and “naturally inclusive language.”
Confidence and timidity
When I was on one consulting gig at a prestigious client, political correctness in language was present but not enforced. What I mean by that is this: I heard both the old style and the new style of language. I never heard someone get even a little upset at someone using “he” in an inclusive way, but there was a good chunk of my colleagues who used naturally inclusive language (N.B. including some immigrants), and a good chunk of my colleagues who used belabored inclusive language).
When people spoke in naturally inclusive language, without exception it was bold, confident, assured. And they did not seem to be thinking about being confident; they seemed to be quite undistracted in making whatever point they wanted to make.
When men at very least spoke (I don’t clearly remember a woman speaking in anything but naturally inclusive language, although that was probably included), there was a timidity and a bad kind of self-consciousness. Even a divided attention. A man saying “they” for a single person of unspecified sex always had a question on his face of “Is this un-sexist enough?” Even men who were current with the belabored inclusive language of political correctness as it existed then had a perennial distracted question on their faces of, “Have I done enough?” with significant doubt as to any definite and positive answer.
This kind of divided mind is not especially good for business communication, or non-business communication for that matter.
Feminists don’t even use inclusive language
Feminism is a bazaar not a cathedral, and one can find a mainstream feminist classic saying that “all the central terms [in feminism] are up for grabs” (and, presumably, one could also find numerous disagreements to those words). Even the term “feminism” may appear dated when this work is new; as of classes a decade ago feminism was working on a far-reaching rebranding as “gender studies”, and I tolerate both that this work’s treatment of feminism will likely appear dated in five or ten years, and for that matter might have appeared dated to feminist readers ten years ago. However, as no form of feminism that has emerged that I am aware of has yet been stable, I am not particularly interested in endlessly updating a minor work to keep up with fashions.
My point is this. I have read feminists at length. I have spoken with people and met its live form. I have taken a graduate course in feminist theology. One of my advisors was big enough in egalitarian circles to be a plenary speaker at Christians for “Biblical” Equality. And I have yet to read a feminist author use inclusive language. Ever.
What do I mean by that?
The essential feminist bailiwick, the area of primary feminist concern, is members of the human species and the human race, Homo sapiens, who are female, for the entirety of life, from whenever life is considered to begin, to whenever life is considered to end.
And the universal feminist-used term for a member of this bailiwick is not “human female” or “female human.” It is “woman.”
Do you see something odd?
Without imposing nearly so great a reform program to create a politically correct English, we have a mainstream English term that begins and ends neatly where the bailiwick begins and ends, and a pronoun that works perfectly: “she.” This amounts to a much smaller shift in language than migrating from “man-hours” to “work-hours”, “waiter” or “waitress” to “server” and “waitstaff”, and selling “five-seat licenses,” a term which engenders considerable confusion about what part of the body most makes us human. By contrast, even cattle have historically been given enough dignity to be counted by the head. “Head” may be taken to have an undesired second meaning now, but couldn’t we at least be counted by the spine?
But every single feminist author I’ve read is content to refer to the entire bailiwick as “women.”
“Woman,” age-wise, is not inclusive language. It refers to adults alone, according to the shallow view of communication, and if “man” excludes “woman”, “woman” excludes “female children.”
It happens that feminist authors, at least for a present discussion, will talk about human females who are seniors and cope with issues about aging, or girls in math classes (classes which seem to always being given an ‘F’). And if a feminist author is writing about minors alone, she may refer to the human females in question as “girls.” But I have yet to read a feminist source of any decade use any other term at all for any member of the whole bailiwick. The sense is that when you write “woman,” female minors are spoken for. There is no felt need to specify “women and girls” (or, to perhaps pursue a familiar logic, “girls and women”) when the group of females in question is mixed and includes minors. Nor, as far as principles and general approach, is there any concept that a good solution for adult women might be misguided if applied to minors. There might be storms of protest at some strain of literature that says, “A man should watch his step carefully all the days of his life,” and the required, and almost hysterical, allegation placed that the author in question had not conceived of any advice that considers women, and this hysterical enough allegation may be accompanied by ostensible clarification that the text should only be quoted as “A man [Sic] should watch his [Sic] step carefully all the days of his [Sic] life.” But there is no uproar, there is not a whisper of dissent, when discussions of “women” are taken to obviously fully include girls unless excluded by context such as discussion of distinctively senior needs.
If you look at feminist use of the term “woman”, with blindingly obvious concern for all human females, you have a remarkably good working model for how a good, naturally inclusive language might function.
There was one moment of brilliance, I was told, when a North American missionary visiting in Latin America was asked if clothing and sheets lasted longer in her first-world home. The question was not surprising and it reflected cross-cultural understanding: bedsheets and clothing in the U.S. can last for quite some time, while bedsheets and clothing in the host country wear out quickly, perhaps in a few weeks, and it is nickle-and-dime drain on none-too-deep pockets to keep replacing them. The question, perceptive enough, was a question about privilege and easy living.
The missionary’s response was astute. She thought for a minute, and then said that yes, sheets in her home area lasted much longer than several weeks if properly cared for… and continued to explain, in addition, what people wore when they were all bundled up for bitter cold. Winter clothing normally goes well beyond what is needed for modesty, and gloves, hats, and scarves (or, today, ninja masks) exist because on the very worst days every square inch of exposed skin will be brutally assaulted. The conversation ended with a slight degree of pity from people who only wore clothes for modesty realized that yes, as they had heard, bedsheets and normal clothing lasted much longer than several weeks, but there were some other price tags to pay. The missionary’s communication was in all sympathetic, human, and graceful.
Something similar may be said of the degree of IQ where you learn firsthand that being making other people envious is not a good thing, and where it happens more than once that you need to involve authorities or send a C&D letter for harassment to stop, and where others’ insecurities leave you socially skating on thin ice surprisingly often. Nonetheless, what may be the most interesting social lesson may have every relevance to “UX,” or User eXperience, and it has to do with what is called “theory of other minds“. The normal conditions for developing “theory of other minds” can run into difficulties, but there is something very valuable that can happen.
Theory of other minds,
Split into “theory of like minds”, and:
“theory of alien minds”:
A Copernican shift
One classic developmental step in communication is developing a “theory of other minds”, meaning that you relate to people as also having minds, rather than as some sort of thing that emits what may be inexplicable behaviors instead of acting out of human motives and beliefs.
Part of how the normal “theory of minds” develops is that children tend to give adults gifts they would like to receive themselves, such as colorful toys rather than books. At a greater stage of maturity, people can go from giving gifts they would themselves like to receive, to giving gifts they would not want as much themselves, but another person would. However, in normal development this is an advanced lesson. For most people, the baseline is assuming that most people think like them most of the time.
For outliers in some dimensions, this simple picture does not work. People start with the same simple assumption: that you can relate to people as basically thinking like you. But if you’re different enough, you’ll break your shins with this approach. Perhaps outliers communicate markedly better if they know one person who starts on the same page, but communication is harder.
The crucial distinction I would draw is between theory of like minds and theory of alien minds. Both theory of like minds and theory of alien minds relate to others as having minds. But theory of like minds is based on the assumption that other people think as you do. Theory of alien minds also really and truly relates to others as having minds, but it is based on a realization that you are not the center of the universe, others often do not think like you, and you need to build bridges.
“Theory of like minds” says, “Other people have minds that are basically just like mine.”
“Theory of alien minds” takes a step back, saying, “Other people have minds, and they have minds whether or not they’re basically just like mine.
This Copernican shift has every relevance to “Let’s not forget the user” disciplines in UX.
So what does a “theory of alien minds” really look like?
Let me provide several examples, before getting into what it has to do with UX:
Hayward has worked long and hard to communicate well.
Many people might guess that the features of his [giftedness] would bring benefits…
…but few guess how much.
The same kind of thing goes with excellent communication. When a friend came from out of town to live in a local apartment, quite a few friends gathered to help unload the moving van.
Hayward, asked for an assignment, expecting to be asked to carry something. Instead, for reasons that are still not clear, she handed him a leash and asked him to look after a dog she has introduced as not at all comfortable around men. And the dog very quickly moved as far away as his leash would allow. But Hayward worked his magic… and half an hour later, he was petting the dog’s head in his lap, and when he stood up, the dog bounded over to meet the other men in the group.
In another setting, Hayward was waiting for labwork at a convenient care center, when a mother came in, with a four-year-old daughter in tow. The girl was crying bitterly, with a face showing that she was in more pain than she knew how to cope with, and an ugly bulging purple bloodblister under her thumbnail. Hayward understood very well what was going on; his own experience as a child who smashed a thumbnail badly enough to get a bloodblister underneath, was the most pain he had experienced yet in his life.
When the convenient care staff threw the mother a wad of paper to fill out before treatment (as opposed, for instance, to first just administering anaethesia and only after that detain the mother with paperwork), she left the child crying alone in a chair. Hayward walked over, wanting to engage the girl in conversation in the hopes of lessening her pain. He crouched down to be at eye level, and began to slowly, gently, and calmly speak to the child.
Some time later, Hayward realized two things.
First of all, his attempt to get the girl to talk were a near-total failure. He had started by asking her favorite color, and she was able to answer that question. But essentially every other age-appropriate prompt was met with silence: “Q: What kind of instrument does a dog play?”—”A: A trom-bone.” (But maybe her pain was too great to allow regular conversation.)
Second of all, she had stopped crying. Completely. And her face no longer showed pain. He had, partly by his nonverbal communication, entirely absorbed her attention, and she was unaware of pain that had her bawling her eyes out some minutes before. Hayward realized this with a start, and tried to keep up the conversation such as it was, regardless of whether he had anything to say. A rather startled Hayward did his best not to break the illusion, and did so smoothly enough that she seemed not to notice.
Some time later, Hayward was called for his blood draw. He returned to find the mother comforting her daughter, as she had not done before. The little girl was crying again, but it was a comforted crying, a world of difference from when she was alone with really quite vile pain. The mother seemed awestruck, and kept saying, “You have a very gentle way about you.”
Another time, Hayward was asked to substitute-teach a class for parents of English as a Second Language students. He was provided an interpreter who spoke Spanish and English, and the class met all objectives…
And Hayward didn’t really use the interpreter. He adapted to language and culture to bring an enjoyable class for everyone.
When studying abroad, Hayward was quite pleasantly surprised (and very much surprised) when a Ghanain housemate said Hayward had challenged some assumptions, saying Hayward was “like a white American, and like a black African, closer than an African brother…” and from that point on he enjoyed insider status among Ghanian friends. He has perhaps never received a greater compliment.
Hayward thinks at a fundamentally different level, and he needs to build bridges. But the good news is that he has been working on bridge-buildling for years and built bridges that span great differences. Being in a situation where has to orient himself and bridge a chasm doesn’t really slow him down that much.
In addition, these “super powers” can have every relevance to business work. No employer particularly cares if he can read ancient and medieval languages: but one employer cared that he could easily read bureaucratic documentation that was incomprehensible to everyone else.
No employer really cares that at the age of 13 Hayward crafted crafted a four-dimensional maze, worked on visualizing a 4-cube passing through 3-space, and looked at a data visualization in his calculus book and (re)invented iterated integration…
But some employers care a great deal that he can take a visualization project, start work along the lines suggested by Tufte’s corpus of written work, and start to take steps beyond Tufte.
No employer really seems to care that he has studied at the Sorbonne, UIUC, and Cambridge (England) in three very different fields: but co-workers have been puzzled enough that he so effortlessly shifts his communication and cultural behavior to have a colleague and immigrant ask him why he relates to Little Russia’s culture so well.
But some employers appreciate his efforts to listen and understand corporate culture. In serving like a consultant for a travel subsidiary, Hayward’s contacts within the organization that picked up he was trying to understand their language on their terms, and the Director of Sales and Marketing half-jokingly asked, “Do you want to be a travel agent?” Hayward perhaps would not be an obvious fit for personality factors, but she picked up a crystal-clear metamessage: “I want to understand what you are saying, and I want to understand it on your terms.”
Furthermore, while no employer has yet to care about Hayward’s interest in writing, one employer cared a great deal that he took a high-value document concerning disaster recovery and business continuity, valuable enough that it would be significant for the employer to file with e.g. their bank, and took it from being precise but awkward and puzzling to read, to being precise, accessible, simple, and clear.
What does this communication across barriers have to do with UX?
I’ve had postgraduate training in anthropology, cognitive science, computer science, philosophy, and psychology, and I consider “theory of other minds” communication to be out-and-out the central skill in UX. Perhaps the most structural of these disciplines is anthropology, and a training in anthropology is a training in understanding across differences.
Once anthropologists found difference by crossing the Pacific and finding aboriginal people untainted by modern technology.Now anthropologists find difference by crossing the street. But the theory of alien minds is almost unchanged.
Jakob Nielsen has been beating for essentially forever the drum of “You are not a user”. Perhaps his most persistent beating of his drum is:
One of usability’s most hard-earned lessons is that ‘you are not the user.’ If you work on a development project, you’re atypical by definition. Design to optimize the experience for outsiders, not insiders.
What this means, in competency, is “Communicate out of a theory of alien minds.” Or, if you prefer, a theory of “outsiders”, but don’t assume that deep down inside “outsiders” are really just like “insiders.” Exercise a theory of alien minds.
What Nielsen is telling people not to do is coast on a “theory of like minds,” and assume that if a user interface is intuitive and makes sense to the people who built it, it will just as much make sense to the audience it was built for. It won’t. You have to think a bit differently to build technology, and that means you need a theory of alien minds. Assuming that you are the center of the universe, even if it’s unintentional, is a recipe for failed UX. We all want better than that.
Touch is something deep which is lightly explored in my culture. I wish to explore it here.
It is characteristic of Western thought, probably in a tradition reaching back to the Greeks, to pay a strong degree of attention to sight when studying perception, to the exclusion of the other five senses. (The sixth sense is not ESP; it is the internal, kinesthetic sense, commonly called the sense of balance, which enables us to tell up from down; when this sense fails (after, for example, spinning around or drinking too much alcohol), we feel dizzy and become disoriented as to how to keep from falling over.) For example, in the Myers Psychology text, the vast majority of the space devoted to perception studied how we extract information from what our eyes report, so much so that ESP (which the authors did not believe in) received more attention and space than hearing, smell, taste, touch, and balance put together!
(I might incidentally comment that psychology, for all but the most recent times, has been explored as a part of philosophy, and in some ways has suffered more than any of the hard sciences from the separation. A lot of what goes on in psychology is truly bad philosophy, and would improve greatly if its theories were grounded in good philosophy. Behaviorism is a prime example of this.)
In speaking about touch, I intend not to generally talk about sex, for a couple of reasons. The first is that sexual technique, along with massage, is perhaps the one (two) narrow and restricted area of touch that people are taking seriously; manuals on sexual technique exist in droves. And I might incidentally mention that I do not know sexual technique — that will come if and when I get married. But even to if I were expert in sexual technique, and were writing to an audience of married couples, I do not think that I would write about sex. It is not because I despise sex — I believe it right and good that an entire book of Scripture, the Greatest of Songs, is pure erotica. It is for another reason, a reason that lies deeper.
The conception of romance and relationships in American thought is not nearly so universal as might be thought by someone who is from our time. At this point, I might shock the reader to drawing attention to how, in a great many cultures across much of time, people were happily married, sexually satisfied, and enjoying life, without ever having occur to them what modern America understands by romance. Romantic love was one of the great discoveries of the middle ages — a genuine discovery, because it was not really known.
If we exclude the supernatural love of agape, and the love-beyond-love of worship that is due to Jesus Christ, then we are left with four natural loves between human beings. There is the love of all other human beings, which applies even to strangers and even to enemies. Then there is the love of friends — a friend is both to be loved as a human being, and in a special way as a friend. There is next the love of one’s own family — family are to be loved as human beings, in a special way as friends, and in a more special way as family. Finally, there is the last love, a love which is romantic and sexual. A spouse is to be loved as a human being, in a special way as a friend, in a more special way as kin, and finally in the most special way as a lover, a lifelong partner and mate.
This fourth love does not stand on its own, and was never meant to in the first place. If we look in the Song of Songs, we see that the lover calls the beloved a woman, that the two are addressed as friends, and in particular he calls her his sister and then his bride. Even in a book all about sex, we see not sexual love in isolation, but sexual love as the crowning jewel, united with the other loves to make a rich and full marriage.
Romance, its delightful intoxication, is a wonderful and God-given thing. But it is transient, and when it wanes, there is (or at least should be) something far deeper than sex alone; that deeper, companionate love is what God intended as the basis for marriage, as thrilling as romance may be.
God created us as his image, and the particular way he in his goodness chose to do so was as a unity of spirit, soul, and body. The spirit, with its ability to love, is the greatest part, and love is greater than even rationality. But it is not the only part, or the only good. And even the word ‘part’ is deceptive; it suggests a collection of compartmental modules, when in fact there is a unity.
And in that unity, there is a spiritual way of drawing near and embracing by love; this is what Aquinas (for example) described as the will, seen not in the modern Nietzchian sense of iron determination, but rather as a recognition of good that inclines towards something. And in the spirit-soul-body unity by which God has blessed us, there is a physical way of drawing near and embracing by love. It is called touch.
If nothing else, by analogy at least, we should be able to look and see that among human loves there is a highest and superlative form of love in marriage, and yet the romantic love does not and should not stand in isolation, then sexual touch may be the highest, holiest, and most exciting form of touch by which God has blessed our race, but it probably wasn’t created in isolation to be the only touch — even in marriage.
And if I may push the analogy even further, I would say that that touch is absolutely wonderful while it lasts, but it is not the fundamental or foundational touch of physical love, even in marriage. Something else is.
What I am saying here may be more transparently obvious to women than to men. Women tend to feel more the need for physical affection, men the sexual drive. And many men, especially those who grew up in households with little physical affection, man not only not see the need for physical affection, but be uncomfortable with it. Even then, I would ask you to bear with me.
Our society has inherited the disastrous wake of Victorianism, and is a post-Victorian culture; I will include here an appendix an essay which I wrote on Victorianism as the death knell to sexual purity in Western culture. Apart from referring the reader to that, I will simply say that we’ve inherited a mess.
Victorianism, n. The death knell to sexual purity in Western culture.
Victorianism held sexual purity to be extremely important. All well and good, but it did not stop there. Victorianism believed sexual purity to be best approached via a Pharisaic guard around the Law. And, like every other guard around the Law, it did a trememdous amount of damage to numerous other things before destroying the very object it was meant to preserve.
Touch and community are vital elements of human health. This is witnessed in Scriptures that tell of John reclining in Jesus’s bosom and in the hands quickly extended to pets, one of the few situations where our society will allow an innocent touch to be an innocent touch. An infant who is not held will wither and die, and psychologists have a bluntly accurate term for the failure of parents to hold and cuddle their children a great deal: abuse. And of course the special kind of community that exists between a husband and wife is given a special kind of touch.
Victorianism looked at sex and did not quite see something which is fundamentally good within a certain context. It saw something which was essentially evil (but tolerable at best within a certain context). And, in progressively widening circles, encompassing different forms of touch further and further from what is necessarily foreplay, saw that there exists at least some possibility for that touch to be sexual (at least from the perspective of the younger monk), and placed on each one a label of “This is dirty. Avoid it.” Word such as “Greet one another with a kiss of love.” cease to be acknowledged as a divine command which was given for human good, and instead look like, um, an odd cultural thing which, um, shows, um, um, um…
The aim, it appears, was to end up with nothing that was sexual. The result was to make everything sexual, and create a major unanticipated problem.
God created people with certain needs, and when those needs are not met, Satan comes in with counterfeit substitutes. These things are hard enough to resist to someone whose needs are met with the genuine article; when there is an immense sucking vacuum coming from unmet needs, pushing away the counterfeits acquires a difficulty which is unbelieveable. A little girl who is deprived of a father’s hugs and kisses will grow into a young woman who has a tremendously difficult time avoiding sexual promiscuity, unsuccessfully searching in a series of abusive boyfriends’ embraces for enough love to fill the emptiness inside.
Fortunately, most of Victorianism did not quite leave a stain that dark and deep, but there is still a major problem with a culture that refuses to wholeheartedly say, “It’s OK. You may enjoy an innocent touch as an innocent touch.” There is still a failure to meet a need that God created people to have filled, and still an uphill battle to fight off the counterfeit substitutes.
In this century, Victorianism has crumbled, but, like every other evil, it fails to crumble in the ways that a sane person would want it to crumble. What disappeared was not the prohibition on friendly touch, but the belief that sexual sin is a deadly poison which should be fought tooth and nail. What appeared and took the place meant to be filled by innocent touch is something which is not innocent. Thus, Victorianism did a perfect job of making room and clearing the way for a great deal of lewdness.
Current Western culture is saturated with sexual sin, not despite, but because of the fact that it is the continuation of Victorian culture.
(There is one note I should like to mention before I forget. The careful reader may ask why I am undertaking to write about touch and have other people read it; the practice does not involve touch as thinking about logical reasoning involves reasoning. My response is threefold: (1) You have a point to an extent; reading or writing this is not an act of touch. (2) There is a place for thinking and theory in a way that is never intended to be complete or self-sufficient. Christian theology is not an insular system of ideas, but an integrated part of the walk of faith in which one loves and is loved by God. (3) Theory strengthens and furthers practice, as physics furthers engineering. The invention of devices is far older than any empirically accurate knowledge of physics — but that doesn’t mean that physics didn’t add a whole new dimension to engineering.)
Having talked about the philosophy and theology surrounding touch, the reader may well be wondering if I am going to say anything about touch itself. And the answer is ‘yes’. What I have been doing, or attempting to do at any rate, is to establish a framework that will make it possible to do so.
The first thing I will say about touch (perhaps belaboring the obvious, but remember George Orwell’s words, “It is the first duty of intellectuals to state the obvious.”), is that it is an immediate, proximal mode of perception. Sight, hearing, and smell, all work at a distance; touch only works when you are right with someone or something. This has rich potential for analogy — for instance, as you can only feel something if you draw near to it, so also there are ways in which you can only know something if you love it.
The second thing is that it is a baby’s primary sense — not sight. Only later does sight come to dominate. The baby is continually engaged in a tactile exploration of the world. He puts things into his mouth, not because plastic, cloth, wood, and stone taste wonderful, but because the tongue is the most sensitive part of the human body to touch — more sensitive than even the fingertips. And, long before the words “I love you.” have any meaning to a child, touch constitutes the baby’s awareness of his mother’s love. He is enfolded by her body for nine months as she carries him, and when born he is held, and hugged and kissed. He is fed, not in some abstract way, but by nursing — a very special and intimate touch. It is presumably not coincidental that the focus of a baby’s eyes is not twenty feet to infinity as with an adult, but eighteen inches — the distance between a mother’s breast and her nose.
The third thing I would like to say is that, thought touching is a surface to surface contact, it is anything but superficial. This is why doctors touch their patients when they want to know what is happening inside the body. In a few cases, exploratory surgery is necessary — they need to cut a person open to find out what’s inside. But most of the time, they can probe and find out what’s happening just by touching.
And, medicine aside, touch can communicate a wealth of information about a person’s emotions. Muscle tension, skin temperature, sweat, rate and quality of pulse — all have a story to tell about what’s going on inside a person’s heart.
The fourth thing is that touch is deep. I am not sure exactly how to convey this, as I am trying to express something greater than what I myself know. But, in the absence of perfect knowledge, I’ll give an analogy.
I have some training in martial arts. I have just enough knowledge to begin to appreciate the wealth of knowledge I do not know. I have seen the basics of pressure points, joint locks, and hip throws. I have seen enough to recognize that there are subtleties which elude me, and rich veins to explore. If I were to devote the rest of my life to the study of martial arts, I would not lament with Alexander, “Alas! I have no more worlds to conquer.” There would always be more there, always be more to explore.
For two specific kinds of touch — sex, and massage — there has been considerable exploration, and (though everybody can do them at least minimally) there are great books from which most people have a lot to learn.
Given what I know about God and his creation, I would be very surprised to learn that the rest of touch is shallow — that you learn a certain amount, and then there is nothing left to explore.
The fifth thing, in relation to the fourth, consists of a couple of analogies concerning what we may find in expoloring touch. I believe that we find something like a language, but a language, a communication, that is alogical and non-symbolic. (This may, indeed, be a lot like one of the things feminism is searching for. I’ll have to run this by a women’s studies professor.) I believe it also to be like art and music — in an act that is creative, and an expression of beauty. I believe it also to be qualitative rather than quantitative by nature — returning to the theme of an alogical language, this would communicate not the rule-based formal manipulations computers are capable of, but the qualities, the experience, of which computers are incapable.
I would now like to engage in a thought experiment. I will ask you to imagine three times that you put your hand into a dark hole in a wall, through which you cannot see.
The first time, you almost hurt yourself touching a sharp corner. As you feel inside, you recognize the shape of a box — a hard metal box. It is cold, unresponsive, and unyielding; it does not acknowledge your presence.
The second time, you meet no resistance; you have plunged your hand into a bucket of water. The water is too responsive and too yielding; there is nothing there but an acknowledgement of your presence. It has no shape but the shape of your hand; there is nothing there. So you pull your hand out and dry it off.
The third time you stick your hand in, you meet something that is yielding and yet solid, something that responds not out of what your hand is alone, but what it is. You meet something that is warm. You touch another human hand. As you touch, it wraps around, clasps, embraces your hand. You have finally found something very good.
Human touch is, or at least should be, like the third experience. It is not just a moderate between two extremes; it is something more. It is warm.
In the Vietnam War, the Viet Cong understood very well that warfare is won, not by destroying soldiers, but by destroying soldiers’ morale. That is why they had a very poor kill ratio, and were fighting a modern war against an enemy that vastly outranked them in resources, and still were never defeated.
One of the many weapons in that arsenal was called a ‘ballbuster’. It was a non-lethal anti-personnel land mine with a three foot blast radius.
Of the U.S. soldiers hit by such mines, there were some that still had male hormones produced by their bodies afterwards. And investigations showed that they were the men who had been involved in real, intimate relationships beforehand. Not, presumably, the common soldier’s visit to the brothel, or the rape of local women that has been a part of warfare since time immemorial. That is a dismal rule whose exceptions are few and far between. But real relationships. Those men still had testosterone.
The most sexual organ in the human body is not the genital organ, nor even the gonads. It is the brain.
Sex goes much further than just a physical act. It unites souls. It was created as such.
And again seeing as God has created us as spirit-soul-body unities, isn’t there every reason to believe that this is not isolated to sex? That when we touch other people, it need not be only wiht our bodies, but can also be with spirit and soul?
Madeleine L’Engle wrote of kything in A Wind in the Door. In one way, it is a colorful and fantastic picture of prayer, that shows its beauty. In another way, it seems to capture, not so much the literal fact, as the way of the best touching.
Individualism is a very impoverished notion of personhood, and touch is not a thin bridge between two essential islands, nor an act that one person (subject) does to another person as to an inanimate object; the latter, if a picture of any kind of “touch”, is a picture of rape.
Aquinas viewed teacher teaching and learner learning as part of the same activity; another helpful notion is that of intersubjectivity — it is not between isolated subject and object, but between two connected subjects. This doesn’t mean that there is uniformity and absolute symmetry; nursing mother and child cannot simply swap places. But it is intersubjective.
This may be an interesting way to view what constitutes the difference between making love and rape. Physically, the two are not very different — they have much, much more in common than making love and nursing a baby do, or than rape and murder (or even two kinds of murder) do. But spiritually, they are leagues apart. Making love is between two connected subjects, and rape is done by a subject to an object; spiritually and philosophically, these are two very different things. And it might be that the way rape crushes a woman’s psyche has much less to do with the physical event than the fact that a subject, an ‘I’, is reduced to an object, an ‘it’.
(Of course, another aspect is that the greatest evils come from twisting the greatest goods; Hitler could not have done one tenth the damage he did unless he were the legendary leader that he was.)
Something like this is related to why the mystics refer to God as ‘I’ without blaspheming. If a person must be understood as a subject, as an ‘I’ and not an ‘it’, how much moreso the Lord God of Hosts?
I would like to now talk about different forms of touch. I will not attempt here to begin in a logical order, first things first, because I am taken by a whimsy, a quality. I will begin talking about one of my favorite touches, tickling.
In a lighthearted mood, I coined the following beatitude:
Blessed are the ticklish,
For the touch of a friend shall fill them with laughter.
Tickling is light. It is a tactile tease. It is carefree, spontaneous, and whimsical. It is trusting. It is the least solemn of all the touches; it is serious and intimate, but in a completely silly and nonsensical way — thank God! Its very seriousness and intimacy is ruined if it becomes heavy and what most people think of when they hear ‘serious’. There is something special about it, something so special that both tickling and other things are ruined if, for example, someone tickles a person whose friend just died. Tickling can greatly enrich and deepen our understanding of what it means to be serious, if we let it.
There is an infinite difference between a friend’s playful teasing, and a cynic’s sneering. Neither is solemn or formal, but they lack solemnity and formality for very opposite reasons, just as a baby and an old man can lack hair, not because they are of the same age, but because they lie at opposite extremes.
A friend’s teasing is infinitely respectful. It is a respect which lies far too deep to confine to being somber, a respect which must bubble up into exuberance and say, “I take you far too seriously not to take you lightly.”
At this point, I will treat a certain aspect that may run the risk of offending feminists; I will ask for a suspended judgment until at least I have made my case. I am going to say this: sometimes ‘no’ means ‘no’, and sometimes ‘no’ means ‘yes’.
I am not here justifying the claim that “Her lips said ‘no’, but her eyes said ‘yes’.” That is stated chiefly by men who lack the honesty to admit, perhaps even to themselves, that “Her lips and her eyes said ‘no’, but my lust said ‘yes’.” I will damn that alongside any feminist.
What I am rather saying is that tickling exemplifies a pattern, a pattern of love and community that does not reduce to words. Consent is an important principle, but using explicit verbal words to inquire is a last resort, usually only necessary when two people do not know each other very well. And there is something deep enough about consent that it, and furthermore its recognition, are entirely compatible with saying ‘no’ or ‘stop’, or offering physical resistance.
As a paradigm example of this, I would point to a parent chasing around a little child in a back yard. The child is trying to escape, and in a sense doesn’t want to be caught. But in a deeper sense, he does want to be caught. (I at this point remember one woman, who, disappointed that I had stopped tickling her when she pushed my hands away, told me, “I am blocking you because I want you to push past.”) This is why it is good for a child’s psyche to be chased by a parent, even (especially) if he is caught, and it is very bad for a woman’s psyche to be chased by a rapist, even if she gets away.
Chasing, or tickling, is or at least should be an intersubjective act of love. What fundamentally distinguishes it from rape is not so much what lies on the surface as that deep below the surface, the one is done between two subjects, while the other is done by a subject to an object. The deep connection between two subjects is what enables ‘no’ to mean ‘yes’.
And tickling is not so much for the tickling as for the other person. It is not an act in isolation; it is a part of love. This provides another distinction between tickling and rape. The rapist does not truly desire the woman, even as just an object, an ‘it’; he desires the rape, the action, an action that exists self-sufficient, by itself and without any need of a larger context. Perhaps the rapist is to be greatly pitied alongside the victim; it does not cause consciously realized unending torment as being raped does, but it is a single act within oneself, an act of masturbation that involves an unfortunate woman, rather than an intersubjective act of love that transcends self. Even if rape did not violate a woman’s personhood and were not morally wrong, it would still be greatly be desired for his own sake that a rapist could let go of rape and give-receive a real hug.
The next touch I’ll mention is holding hands.
Someone once said, “If all other arguments failed, the thumb alone would convince me of God’s existence.” The hand is one of the most beautiful parts of the body; it contains the glory of the whole body in miniature. If you haven’t done so already, at least once in your life, I would encourage you to notice hands, to look at someone’s hands (yours or somebody else’s) as you would an Impressionist nude. I don’t think it is quite an accident that Michelangelo’s David, the single greatest male nude in Western sculpture, has hands that are just a little bit larger than they are proportioned in real life. The David’s hands are exquisite.
The hand is in a sense the most useful tool we have. It is amazing, strong, dextrous, sensitive, and versitile. It is uniquely adapted both to manipulate, and to feel and explore. And so it is not a surprise that one of the touches God has given us is holding hands — an equal touch between two sensitive areas of the body, which can last.
Our culture understands holding hands primarily in a romantic context — which it certainly can be, but need not be. At least a hint of this is seen in that parents hold little childrens’ hands. I still hold my twelve year old brothers’ hands, and I am happy to do so.
In many Islamic nations, men hold hands in public. This is not a sexual act (and, unfortunately, is not extended to women — even wives), and the fact that it may take some effort to really realize by many of us is reflective of a fundamental problem in how many of us view sex and morality.
Dorothy Sayers, in her essay, “The other six deadly sins,” points out that a man could be a liar and a drunkard, greedy and avaricious, wrathful, prideful, and dead to every noble instinct, and still we would not call him immoral, because we reserve the term ‘immorality’ to talk about — well, you know, immorality. Thus a term that was meant to cover the whole range of vices is reduced to referring to just one, because we are two embarrassed to call that one vice by its name, lust. Lust is one of the seven deadly sins; it is not the deadly sin. And the Church has always recognized that the cold-hearted sins, the sins of mind and spirit such as pride and greed, are infinitely worse than the disreputable sins of the flesh, such as lust. In the Inferno, the incontinent occupy the very least and outermost circle of Hell proper; it is only far deeper that we find sins like pride, the sin by which the highest and holiest being in all creation became the Satan, the Accuser who stands before God accusing the saints day and night.
(One thing that I beg of you here — do not flatter me by saying that I am original in claiming this; do not credit me with this innovation. Christianity has taught this for ages; it has just become a bit obscured recently.)
Homosexual lust, in this scheme, is in a sense worse than heterosexual lust; it is a perversion of nature in a way that even adultery is not. But it is not the vice beyond all vices, and it does not compare even to pride. And it is really paid a far-reaching and very undue tribute when it is held in the fear that it is, in how (for example) many men in our culture fear touching each other. All sin is serious, but in most cases the possibility of homosexual lust is not that serious of a threat that men need to be afraid of each other. Therefore, the Islamic world has it right in the level of touchiness and contact that it has between men.
Holding hands is a touch that can be deepened by pressure, variations in pressure, and responsiveness; one of the most common and basic letters in this alphabet is in giving a squeeze or answering a squeeze with another squeeze; it is a theme which has infinite variations. And this provides a lot of depth to a touch, making a touch more touchy, the very opposite of holding hands like a dead fish.
I would like to make a brief interlude to talk about the question of what touches are sexual — and to refuse to give a Pharisaic catalogue.
The Pharisees attempted the doomed project of an exacting guard of rules, more specifically the wrong type of tules. By contrast, I would like to draw an analogy with what C.S. Lewis said in Mere Christianity about modesty in dress across cultures. Different cultures vary greatly in what social rules they have concerning covering and showing different parts of the body. But having a principle of modesty does not, even in cultures that do not wear any clothing. It is like language; what sounds bear what meaning is highly variable. But having sounds that bear meaning, and parts of speech and grammar, is not. That is universal — and the deaf subculture is the exception that proves the rule; even when they can’t hear to be able to naturally converse as everyone else does, they use their eyes and hands in a language of hand signs.
Another analogy might be found in comparing the U.S. borders with Canada and Mexico. Much (not all) of the Canadian border lies at a single latitude; there is a near-universal rule that tells, “One mile north of this latitude, you are in Canada; one mile south, you are in the U.S.A.” But no such rule exists between the U.S. and Mexico; there are some latitudes that (given that one is on land in North America) tell you that you’re in the U.S., and some latitudes that tell you that you are in Mexico, but a great many latitudes that could be either in the U.S. or Mexico.
However, the U.S.-Mexican border is just as sharply defined as that between the U.S. and Canada; the latitudinal rules fail in many cases, but there is still a razor sharp distinction to be made.
That distinction is made in the Holy Spirit; it is the Spirit who is the structure of obedience revealed in the New Testament, and that gives the believer the power to obey.
Any kind of touch can be sexual, and a good many can be non-sexual as well. And the power to be pure, the power to reserve sexual touch for its proper and special place, comes to the believer through the Holy Spirit.
I would like to say something more about tickling: it is dependent, not only on body, but also on mind. I will not belabor the obvious point that certain touches tickle some people, but rather point out something else: whether something tickles, depends on how it is perceived. A thin cotton shirt touches very lightly — but it does not tickle. And conversely, some vivid use of language can tickle from far away.
The kiss seems to receive the most attention in Scripture. The second verse of the Song of Songs says, “Let him kiss me with the kisses of his mouth.” And half the New Testament epistles say, in their closing exhortations, “Greet one another with a holy kiss.” In a sense, the kiss is a symbol of all contact in Scripture. And it is significant that the prophets record Elijah being told when he is desparate, “I have reserved for myself seven thousand who have not bowed the knee to Ba’al, nor have their mouths kissed him.” It is so great of a touch that it cannot be bestowed on an idol.
To those who have seen it, I would recall the movie The Last Temptation of Christ. The kisses in even a seriously flawed movie stand out; the emotional charge bristles, and the final kiss between Christ and Judas stands as a tribute to how even a non-sexual kiss can be intense and passionate. And the kisses recorded in Genesis stand as a hallmark of that book’s sensitivity to emotion.
Someone writing about music talked about how, as a person’s experience with music grows, the keys gain different and distinct emotional residues, different moods, different qualities. And the same is true of touch, only moreso. There are twelve major and twelve minor keys, and that is fixed; but with each of the basic touches, there are variants, and variants of variants. A kiss may be on the lips or not on the lips, just a peck or longer, and so on, and these allow not just discrete combinations, but a continuum. And this provides room for great subtleties in emotional significance.
I just got back from my cognitive science class, and I believe that touch provides a good illustration of what is lacking in the classical model of cognition.
The classical model of cognition describes human thought as an essentially rule-based manipulation of symbols, ideally manifested in a formal game such as chess. Of one area where it is lacking — that of simulation, where people manipulate in their heads models or representations of things — I will not treat here. But there is another area which I *will* treat; I am not contesting that there are parts of the human mind that are well described in that manner, but rather that it is a description of a part, and not, by a long stretch of imagination, the whole. And so I will outline seven differences.
The first is that chess is manifestation-independent, while touch is fundamentally qualitative. Perhaps the best way I can put it is this. Humans happen to refer to chess pieces by poetic names, such as ‘knight’ and ‘castle’. But that is entirely irrelevant to the game; Deep Blue beat Kasparov without having the faintest inkling of the romance we know, of knights in shining armor and fair maidens in distress. And chess would be the same if Bill Gates played it with helicopters on rooftops; that is, the real game of chess can be separated from the physical objects which happen to be used in its play.
But this is not true of touch — at all. Chess is still chess without a chessboard; and it happens in blindfolded masters’ games. But a kiss would not still be a kiss without bodies, and I could not touch in anything remotely resembling the way i do now, if my soul were transplanted to the body of a steel robot.
There is a formal sense in which the numbers 1297 and 1348 are different, and in which we can recognize them as such, but there is a much deeper way in which red and green affect us differently; there is a fundamental qualitative difference in looking at two objects of different colors that we cannot experience in simply thinking about two different numbers. This kind of quality, which occurs incidentally (if at all) in chess, is fundamental to touch.
And in some way, this touches on a problem in Western thought, an occurrence of the ancient Gnostic heresy which recognizes us as spirits and minds, but refuses to give any recognition to us as animals whom God created to be fundamentally physical as well as fundamentally spiritual. Our bodies are not a merely coincidental attachment to our minds; God created us to be a certain way physically as well as a certain way spiritually, and body is not to be dispensed with or altered as we please. Touching is an act of the body, involving mind and spirit as it may, and it is (God be praised) not something we can simply assign the way we assign a particular shirt to cover us. Seeing everything as chess makes us pure minds who have the misfortune to be encumbered by some (possibly mutable) matter; seeing some things as touch recognizes us as blessed with some particular bodies, which are a part of us as much as reason is a part of us. God has given us a very earthy spirituality.
The second difference is that chess is driven by a single objective in the future, to which any particular action is a mere instrument, while touch embraces now and recognizes things as intrinsically good. (Now the truth is not either alone but both, and if I do not talk much about our ultimate future goal, it will only be by a restriction of attention.) In chess, there is one objective — checkmating your opponent before he can checkmate you — and nothing else is done because it is good in and of itself, but only because it can function as a means to that end. A checkmate is never made by a single move, except between two terrible players; it is carefully prepared in anticipation. Now goals, ends, and sacrifices are very important, probably more important than what I am concerned with here. But touch doesn’t work that way. A touch is not given because of what it will enable at some later moment, as a mere means to an end; it is given as valuable in and of itself. And we do not touch in the future, but touch now; the now (as well as the future) is given by God’s hand.
The third difference, which is probably more restricted to chess and other games than formal systems in general, but which I will mention, is that chess is oppositional, while touch is synergistic. What is good for your opponent in chess is bad for you, and vice versa. The success of one person necesitates the failure of another. Now there are principles of good sportsmanship, but these come because people are better than chess, and not from chess itself. Chess sets people at odds with each other, in and of itself. Touch, on the other hand, is of a cooperative and synergistic nature; for one person to benefit means in general the benefit and not the detriment of another. You will fare badly with someone who plays chess well; you will fare well with someone whose touch is good.
The fourth difference is that chess is digital and discrete, while touch is continuous. Touch moves not simply from black and white to a greyscale, but even further — to colors, where there are many different ways of being bright. I have talked about this before, so I will not treat it in detail here beyond saying that it ties into the qualitative aspect.
The fifth difference is that chess is abstract, while touch is concrete. Abstraction extracts certain key features, and then leaves the specific instances behind, which is a powerful thing to do, and good, but not the only kind of thinking which people do, and not the kind of thinking that most people are best at. The concrete takes a specific instance and explores it in detail, in specific things that abstraction leaves out. Touch is concrete, and can push one specific contact much deeper than is possible abstractly with every contact at once. Touch has the depth of concreteness rather than that of abstraction.
The sixth difference is that chess is logical and rational, while touch is emotional and perceptive. The chess type of thinking is best done by someone who can retreat into himself, and carry out cool, logical operations without regard for the outside world. Emotions are irrelevant. Touch, on the other hand, is something which emotions and the external world matter a great deal for; touch should be moved and moving, and it depends far less on isolated calculation than a sensitivity to other people. It is perceptive, connected, and interactive.
The seventh and final difference I will mention here is that chess is self-contained, while touch resonates of something greater. Once you know the rules of chess, you have no need to refer to anything outside of it, but touch is part of something far greater. It is a part of love, of the very highest potential of the imago dei. To understand the profound difference between making love and rape, you need to go past the touch alone and look at far greater things — to see how one is part of the sacred one-flesh union which God has given us, and the other is one of the most crushing and dehumanizing blows that one person can inflict on another.
Another facet of what something greater there is, may be found in the older and somewhat broader conception of Romance. I am not only referring to the romance that goes on between a man and a woman, but a broader sense of — poetry. It is related to the innocent and childlike wonder that looks and sees the real beauty in so many things, that is obscured so often by jaded eyes.
There is something haunting and elusive, something which we can chase but cannot catch, something beautiful. This something is why so many people have looked at woods and believed that there might be fairies dancing, or looked at a pool of water and seen that there might be a nymph. There is a sense of poetry, a sense of something beautiful. You cannot pin it down and hold a gun to its head, but it will surprise you.
This Romance is something which makes itself manifest in touch, or to put it another way, touch is laced with Romance; it is one of those beautiful things by which beauty surprises us.
Having lived in France, I rather miss the custom of friends giving kisses on alternate cheeks when they meet; there is something about a kiss that is delicate and embodies a tiny beauty. We do not give each other kisses in consolation; hugs are more fitting to those times. Of all the different touches, I think that the kiss is (to me, at least — there is a good subjective element here) the one most laced with Romance.
The handshake originated as a means of occupying someone’s weapon hand so as to afford some protection when he was within striking range. That is, it was a gesture of mistrust.
To see what it has become, is in my estimation a tribute to the nature of touch, and a tribute to the better side of humanness. Touching hands upon a meeting has become a greeting, a welcome, and I have received some warm handshakes that felt like hugs.
Hugging is perhaps the most equitable and universal of touches (at least in our culture; I acknowledge and understand that much of what I am writing may be culture bound, but even a non-universal cultural perspective can have great merit). It is the one touch I can think of that is fitting both after something very good has happened and after something very bad has happened; when someone is at a low point especially, a hug is one of the most simple and human actions of love and support, from one person to another.
In the book of Job, we read before any of the lengthy speeches, that Job’s three friends came, and sat with him in silence for a week because they saw his misery was so great. And this is the one thing which they did for which they were not reprimanded. There is a time when sorrow and agony are great, and even the best of words are too much of a burden to bear. In that time, it is a tremendous comfort to have a friend who will come, forgo the usual bad habits about always having to do something, and sit in silence, sharing in your pain, sharing with you his presence. And a hug, moreso than any other touch, is very appropriate then.
But hugs are far more than that. They can also be soft hugs, bear hugs, gentle hugs, pick-me-up hugs, and all sorts of other possibilities.
There was a man by the name of Bob Sklar at one of the places I worked, who would give all manner of friendly insults; the only time he didn’t insult you was if he was angry with you, and then you were in trouble.
Something like this is descriptive of banter; it is a sign that everything is going well. As an example of how that can fail, I would point to its absence in the situation concerning racial humor.
If my guess is correct, at least some readers had a significant jump in tension level — am I going to advocate racism in the form of jokes? There are substantial racial tensions, so that people in many situations are walking on eggshells, afraid to tell jokes involving race because it might be taken as a sign of racism — nobody seems to consider the revolutionary idea that some people might tell jokes involving race for the same reason they tell jokes not involving race — because they find them funny, and want to share a bit of good-natured mirth.
The one major exception is the exception that proves the rule. It is acceptable to joke about your own race — we are not too completely thick-skulled to think that (for example) a Jew might have reasons besides anti-Semitism for telling jokes about Jews. The fact that an exception be of such nature is a testament to the strength of the rule.
If nothing else, I must regard such a state of affairs as unfortunate for the sake of humor. If you have had the good fortune to know a few Jews as I have, you will no doubt know that the Jewish consciousness has produced a number of jokes which are subtle, clever, and extremely funny. I will quote two of my favorite ones here:
At a Jewish wedding, how do you tell which branch it is?If it’s an orthodox wedding, the bride’s mother is pregnant. If it’s a conservative wedding, the bride is pregnant. If it’s a reformed wedding, the rabbi is pregnant.
I take this one to be a good meta-joke as well as a joke. There are four branches of something called Judaism; the fourth, reconstructionism, is far out in loonie land, a sort of Jewish PC-USA. And it is both fitting and amusing that the joke doesn’t mention them.
A Jewish man named Jacob has fallen on hard times; he has lost his job, and goes to the synagogue to pray.”God? Could I please win the lottery?”
He doesn’t win the lottery, and not too much later his house is broken into, and everything of value is stolen. Visibly upset, he goes to teh synagogue again.
“God, I have done a lot for you, and I don’t ask for too much. Please, I beg you, please let me win the lottery.”
This week, not only does he not win the lottery, but his house burns down and his car is destroyed by a hit and run driver. Again he goes and prays.
“God, I have served you my whole life, and I don’t ask for too much at all. I have taken good care of my wife and children, and I want this money for them and not just for myself. I do so much and ask for so little. Please, God, please, can’t you let me win the lottery just this once?”
The voice of God booms forth, and fills the synagogue, saying,
“Jacob, meet me half way on this one. Buy a stupid ticket!”
Q: What do you say to a Puerto Rican in a three piece suit?A: “Will the defendant please rise?”
I mention these jokes specifically because they disturb how we are trying to have races live together peaceably. That such jokes are not often told may be slightly sad from a humor perspective, but it is also a sign of a much deeper problem, and for this problem I will again go to Jews for a treasure, an even greater treasure this time. I hope you might see why I would tell offensive jokes.
This treasure is the word ‘shalom’, which means peace — a rich and full peace, a peace which is not merely characterized by what is absent — physical, violent strife — but goes much further. Shalom as understood by Jews is a positive state of well-being, a state of justice and equity — “Let justice roll down like waters, and righteousness like ever-flowing streams.” In my view, the best way to characterize this peace is to say that it is the manifest presence of love.
What we now have between races is not shalom; it is only a whitewashed wall. And it does not really help matters to put on another coat of whitewash, and proscribe racial humor because of how dangerously it threatens to reveal the racial tensions we pretend aren’t there, and how dangerously it threatens something even more terrifying — to make a human to human contact in mirth, to separate us from our separateness and let us see each other as brothers and sisters, the sons and daughters of one man and one woman.
Roughhousing is very dear to my heart, in part because it can only exist where there is shalom. It is too energetic, too real, not to destroy a whitewashed wall, and therefore if roughhousing can be enjoyed, there is a real shalom there, a shalom deep enough to take a bit of mock conflict on the surface and still be the strong flow of love between real people. In its own way, its obnoxious roughness achieves what a thousand polite and distant handshakes can never accomplish.
Touch is not simply a tame thing in a box, and — while there are certain patterns of touch that are hit on more often than others — there is always more. I, for instance, am quite fond of grabbing my little brothers’ noses, and tugging on their ears, and so on and so forth. These silly — or sometimes not so silly — little touches we make up have their place, their niche, as well. And other cultures, while almost certainly sharing foundational elements such as hugs and kisses, will have their own touches and their own variations on themes. What exactly this may be is variable, as the exact sounds of a language are variable. Having a language capable of communication is not. What I am writing in these pages is only one of a legion of possibilities on the topic; others can and should address other things that I omit.
Another aspect of touch is that it is free and voluntary. The Christian understanding is not quite the same as the overblown (or underinterpreted) American notion, but that doesn’t mean that there aren’t substantial freedoms.
“If you love something, set it free; if it doesn’t come back, it was never yours to begin with.”
Another critical aspect of touch is that it is voluntary, that saying ‘no’ is an option. A part of what makes a touch enjoyable is the knowledge that it is not forced on you, that it comes from a love not only great enough to touch, but also and furthermore great enough not to touch. Another part of what makes rape rape is that the victim has no choice in the matter — that she is in fact in one of the most utterly powerless and defenseless situations, both physically and psychologically, that a person can be in. Then what should be one of the greatest goods becomes one of the greatest evils. The only other comparable situation I can think of is abortion, especially a partial birth abortion in which a child begins to receive that great and unique embrace called ‘birth’, and then his head is cut open and his brains are sucked out, live and unanaesthetized.
The nature of this freedom means, in particular, the freedom to become bound, the absence of which is an unnatural and constricting shackle. <<La liberté totale est la pire des prisons.>> — total liberty is the very worst of prisons. The poetic, the romantic, the true freedom is the freedom which can choose a good, not merely for a moment, but permanently. This freedom, rather than having to re-evaluate all of the time and have no solid basis to rely on, is truly free, infinitely more free than if every decision and commutment is in danger of being revoked at any time. This freedom is the basis for marriage and parenthood, a freedom that chooses permanently to be available to another person in touch and love.
There is one last specific touch I would like to mention, and that is massage. I do not mean to give an account of how to massage, as there are good books on it. But I will say this: that it is the touch of a healer, that it goes past the surface to work inside the body. It is perhaps the most involved and giving of non-sexual touches, and I regard it as not entirely unfortunate that it is the one non-sexual touch that it is easy to come by books on.
Touch is one of the blessings that lies far beyond Mammon. It’s free.
To begin what may well be the last section of this treatise, I will talk about something that is not so much a specific touch, as a topic relevant to touch. That is the difference between contract and covenant.
The contract is a very modern and very impoverished notion of the covenant. A contract is an external artifice which binds a person’s actions. A covenant is an internal reality which binds persons themselves. A contract is shallow. A covenant is profound.
The contract, especially the social contract, is the impoverished notion of community that corresponds to a view of people as isolated and essential individuals and islands, between which thin strands of bridges are erected as a minimal concession to our inability to function as absolute islands. It is a superficial modification to a basis of individualism.
Christianity is not an individualistic religion, and it has a much more rich, complex, and multifaceted view of personhood — for example, the insistance that we are both as much spirit as any angel, and as much animal as any beast. And it claims both that we have a profound individual side, and a profound corporate side — and that these two truths are not only not exclusive, but complementary. The individual side, which I have not treated here only due to a restriction of attention, is one which (for example) solitude figures in deeply. Many things are a part of both facets. Our uniqueness and difference, for example, is perhaps most visibly related to our individual natures, but Paul’s talk about the body — which needs not thirty-two ears but a great variety of different, equal, and necessary body parts, each in its proper place — shows how our differences can and should contribute to community as well.
The view of touch as a specific action defined by the consent of two individuals, with no intrinsic meaning in and of itself, is to the Christian view of touch as the concept of contract is to the Christian understanding of covenant — an impoverished and woefully inadequate simplification and truncation. Touch is not something accidental, which means whatever we decide that it means; it is part and parcel of who we are, with a meaning ordained by God. It is a part of love and community; it is a physical aspect of the very highest and holiest in the imago dei.
John wrote at the end of his account of the Gospel that he did not record everything which Jesus said and did, and that he supposed that if everything which Jesus said and did were written down, the whole world would not have room for all the books which would be written. Christ’s life is inexhaustible; even the four brief accounts which have come down to us from the apostles are themselves inexhaustible. It is one of the marks of what is great and profound.
I am drawing this work to a close rather arbitrarily — not because there is no more to be said, but because I decided that I would write for the length of the notebook I had chosen, and draw a line of moderation there. Instead of just writing forever, I am stopping to type it up, print it out, share the copies with other people, and what is most important of all, touch them.
I would ask you to do the same. I hope that you have enjoyed this; I hope that I have stimulated you to think; I hope that I have shared with you some good insights. Don’t cut this work short by stopping there. Go out and touch someone.
Epilogue, 21 June 03
Since I first wrote this, about six years have elapsed. I have since let it simmer inside me, and I have a couple of things to mention.
The first has been that what I wrote is incomplete. It’s not quite in a mature state. One caring, touch-y friend observed that there was something forced in my touch.
The second has been a realisation which crystallised after two comments. The first comment when one friend said, “You and Robin hug differently from most people.” I was surprised and asked, “How?” He said, “You hug with the whole of yourself.”
The other comment came when I asked a close friend, Yussif, when a hug was appropriate in Ghanian culture. He said that in England he learned to value hugs, and in Ghana he gives a handshake to close male friends. In retrospect, I realize that when Ghanian men have shaken my hand, it has never been distant, or a perfunctory greeting. Something Yussif said about “palm against palm” made me realise how unappreciative I had been about handshakes.
I tried to apply this treatise by seeking out hugs and kisses. I thought in terms of what kind of touch to seek, and I was basically barking up the wrong tree when I did so. I hesitate to say that I would never ask, “May I give you a hug?” or, “May I give you a kiss?” but that sort of thing occupies a far less central role than I assumed.
What would I put in its place? Go with the flow of the social situation rather than against it. Don’t force it. Be careful about when you muster courage—sometimes trying to muster courage is the wrong thing. And, when it is fitting to give a touch, be able to do so with your whole person. Don’t go overboard and try to give your total presence when you’ve just met someone and are shaking hands…
…but all these restrictions are but the shadow cast by a great light.
Good touch is a way that love shows itself. Embodied love, from one whole person to another, can appear in many different forms of touch, and what makes it deep is less dependent on technique or form than being given from the whole person. It is at least as much spiritual as physical, and is therefore to be sought in whole person love, given by God, which moves through the spirit to embrace the body. Things such as loving God and the other person, trying as much as possible to give your attention now rather than diverting it to other things (past or future), and meeting the other—whole person to whole person—are much deeper to pin down than any kind of minutia, and have a much deeper yield.
Perhaps after I have let this simmer for a few more years, there is something else I will be able to share.
In recent years, I published what I then (and now) consider an interesting test. It was meant to look for indirect signs of profound giftedness. I wrote it with the hope that it would circumvent the ceiling of standard model tests, and I wouldn’t have been surprised if it showed a floor above some other tests’ ceilings. Let me cite the questions before continuing:
Describe who you are, how you see the world, and what your inner world is like.
Describe your most impressive and distinctive achievements.
Describe your most impressive and distinctive failures.
Describe what you hope/wish/want/intend to accomplish with your life. What do you believe you will accomplish?
What is your educational background? Include out of classroom learning you consider appropriate.
What is (are) your domain(s) of desired excellence? What is your work there? What have you achieved? What failures have you experienced?
Have you ever had management problems or been fired? If so, describe each time.
Describe any unusual or distinctive characteristics of your childhood physiology and physique.
What mental health diagnoses and misdiagnoses have been considered for you (that you are comfortable divulging)? Elaborate if desired; if there is information you’d prefer to omit, please say so.
What are your interests?
On a scale of -1.0 to 1.0, rate yourself on the dimensions of the Myers-Briggs test: E(-1) to I(1), S(-1) to N(1), T(-1) to F(1), P(-1) to J(1). Elaborate if desired.There are a few ways to take the Myers-Briggs test, one of the cheapest of which is to check out e.g. Kiersey’s Please Understand Me II from the library; the Kiersey web site has assorted information online.
What is one of your favorite books? Why? Elaborate.
Provide a sample of your best writing.
What is one of your most cherished of your creations? Explain. If feasible, include a copy; if not, describe.
As a child or youth, what was one inconsistency you observed in the adult world that was painful?
Describe, with examples, your sense of humor.
Do you fit in (yes/no/question does not admit a yes or no answer for you)? Explain.
Provide, and answer, one question that you believe will provide me with deep insight into your intelligence.
Write your own short intelligence test.
What else can you say to provide me with evidence of your intelligence?
Richard Feynmann’s Cargo Cult Science address talks about the need to publicize failed experiments as well as successes. I am publishing results, not to claim a new success, but because in its failure it may be interesting. Someone else may find a refinement of the idea that works, or other lessons may be taken from its failure. This seems to be an interesting failure.
I received responses from four men, whom I will call Adam, Brandon, Charles, and David. I opened and read them at the same time to limit bias. Adam seemed gifted, around the top of the range of “optimum intelligence” where you have a definite advantage over others but aren’t so different that it starts to really hurt. Brandon seemed just over the edge; I hesitated in comparing them and finally placed Brandon slightly above Adam. Charles showed signs of real giftedness; earlier in life he had effectively solved a problem that it originally took Euler to solve. Charles struck me as profoundly gifted. Finally, if Charles showed brilliant complexity, David showed a simplicity on the other side of complexity. (“I wouldn’t give a fig for the simplicity on this side of complexity, but I’d give my life for the simplicity on the other side of complexity.”) In my notes, I compared his communication to how Richard Feynman closed the O-ring debate: “Feynmann, after people enquiring into the Challenger disaster had spent days arguing whether it was too cold for the O-rings, took an O-ring, swirled it around in his icewater, and pinched it, snapping it.” David struck me as not only profoundly gifted but at a higher plateau than Charles’s dazzling performance. Trying to describe the spread, I said that if the lowest score were a 1 and the highest were an 8, then I would give Adam 1, Brandon 2, Charles 6, and David 8. (I guessed numbers at 150, 155, 165, and 185; I intentionally did not reconcile these two sets of numbers.) Then I opened their prior test scores.
Charles had scores of 140-151, which I regarded as ceiling scores which did not provide useful information beyond being ceiling scores. Adam, Brandon, and David had highest prior scores of 168, 172, and 174 respectively. (I am inclined to lend more credence to the higher scores as it is more plausible to say that someone properly rated around 170 hit his head on the ceiling and scored around 130 than someone properly rated at 130 accidently obtained a score around 170. I acknowledge that this could inflate my estimates.) After an hour or so of trying to convince myself I could interpret their scores so that they would say my test worked, I realised that my test found a significant difference where none was independently verified. Adam, Brandon, and David had highest scores well within measurement error of each other. Furthermore, Adam had consistently high scores: his lowest score was 156, while no one else had two scores above 155. Comparing with previous data, there was no positive correlation to prior test scores, and the person who looked best from previous scores was the person I’d ranked the lowest.
This does not necessarily mean my test is invalid. Four responses, three of which were within measurement error of each other, do not a norming make. Given that responses had appeared at a rate of about one per year, it’s not clear how long it would take to obtain a basis for a solid anchor norming, and if I would still be alive when enough responses had been completed. I opened the responses more on an intuition than anything else, and what I have is not a norming but an understanding of why it might not have been helpful to wait for enough responses for a norming. Furthermore, the fact that previous test data does not distinguish between them does not mean that they are at the same level. All four normees are bright enough to get ceiling scores on standardized tests. That leaves open the possibility of significant differences between them, including the possibility that Charles and David are appreciably brighter than Adam and Brandon. However, I am speaking about what is possible and not about claims that my results support. My results do not say anything positive about my ability to discriminate between responses. If there is anything interesting obtained from my test, it is not between responses but the fact that people responded at all. My website, CJS Hayward , averages between 500 and 1000 unique visitors per day, with an average of two people reading the test per day. Only four people responded in three years, with all of the normees being brilliant. That seems significant, and I’m not sure what all it means. Apart from that, no ability to discriminate usefully between scores has been established in the usual fashion.
Summary of Responses
I would like to briefly describe the responses I received, both to provide an overall picture and to describe what I would single out in my evaluation. Here and elsewhere in the evaluation, I am intentionally using vague and generic descriptions rather than ones that are detailed and specific. This impoverishes the writing and gives a less valuable analysis, but I want to be cautious about confidence, and I expect that some of the people reading this will be quite good at connecting dots.
Adam’s response was three pages long, seemed candid (as did the others), and included achievements at state level. His responses answered the questions, but did not have the florid, ornate, wheels within wheels quality I associate with someone brilliant who is speaking on a topic he finds interesting. The content of his responses strikes me as reflecting more intelligence than the writing style: it was well-written, but did not reflect the “mental overflow” I was looking for. His list of interests was relatively short (twelve), and included a few items that do not specifically reflect intelligence. Several of his choices suggest noteworthy social maturity; this, combined with my losing track of how he opened his responses, led me to assume that he was more gifted than profoundly gifted.
Brandon’s response was also three pages long, and showed the pain of the social disconnect which many profoundly gifted experience. His list of interests was also short, but the activities themselves more distinctively suggest high intelligence. His general approach, in particular to society and authority, shows many of the signature traits David Kiersey (Please Understand Me II: Temperament, Character, Intelligence, Buffalo: Prometheus, 1998) describes in profiling the NT “rational” temperament. (Three out of the four normees were NTs, and all of them were strongly intuitive.) He also has an uncanny knack for guessing certain kinds of information—which is an anomaly that I’m not sure what to do with. The examples, however, did not leave me wanting attack the anomaly by pointing him to Thomas Gilovich’s How We Know What Isn’t So (New York: Free Press reprint, 1993). He showed a desire to use his mind to transform society that seems to be common among very bright people.
Charles’s response was twenty-seven pages of wheels within wheels. From the first page I was met with nuance that let me know I hadn’t taken everything in on the first reading, despite it being well-written. He claimed not to have any distinctive achievements. This modest remark was followed by no fewer than eight pages of dense summaries of some of his theories. These theories were subtle. They had a logical and scientific character and a spark of something interesting that stretches outside the bounds of science. He used a nonstandard format that made their logical structure clearer—successfully modifying a familiar format to make an unfamiliar format that works better, which is difficult. In the pages of his response I met an edifice of thought which impressed me and which I knew I didn’t understand. (I say this as someone who has put a lot of effort into understanding other people’s belief systems.) His response to that question reminds me of a passage in my current novel:
The woman looked at me briefly. “What languages do you know?”
If anything, I sank further back into my chair. I wished the question would go away. When she continued to listen, I waited for sluggish thoughts to congeal. “I… Fish, Shroud, Inscription, and Shadow are all spoken around my island, and I speak all of them well. I speak Starlight badly, despite the fact that they trade with our village frequently. I do not speak Stream well at all, even though it is known to many races of voyagers. I once translated a book from Boulder to Pedestal, although that is hardly to be reckoned: it was obscure and technical, and it has nothing of the invisible subtlety of ‘common’ conversation. You know how—”
The man said, “Yes; something highly technical in a matter you understand is always easier to translate than children’s talk. Go on.”
“And—I created a special purpose language,” I said, “to try to help a child who couldn’t speak. I did my best, but it didn’t work. I still don’t understand why not. And I—” I tried to think, to remember if there were any languages I had omitted. Nothing returned to my mind.
I looked down and closed my eyes. “I’m sorry. I’m not very good with languages.”
Charles listed approximately fifty different interests—which is less significant than it sounds, as he broke his interests down in more detail than the other normees, but the detailed breakdown strikes me as significant independent of its content. He was the one normee who answered the Myers-Briggs question in the mathematical format requested—which does not mean that he is the only normee who could do that task, but may suggest that he was the one person who didn’t take a shortcut by “just using adjectives”. I wrote the test to listen for a certain accent in how people respond, and his sense of humor showed that accent loud and strong.
He wrote a complete test which seemed to have a low ceiling, but was polished enough that I wouldn’t be surprised to see something similar on the web, and he showed self-criticism in writing the test, acknowledging that it was culture-biased. The completeness and level of polish for that answer caught me off guard.
I was looking to be surprised in a certain way, and for reasons discussed above Charles gave me the kind of surprises I was looking for.
David’s response was twenty pages. He provided an extended writing sample, and (to my surprise) a complete transcript of grades from childhood. His answers were by far the most polished; they give the impression of finding, out of a large space of things that could be said, a microcosmic gem that encapsulates the whole space. Most of his responses were short; the twenty pages stem from the length of his answers to a small number of questions.
Question 11, requesting Myers-Briggs personality type, contained a hidden question. I was interested in Myers-Briggs type, but most interested in whether the normee would question the test or talk about not fitting in the frame the Myers-Briggs test provides. David told his type en route to making a dismissive remark about the test. In other words, he was the one respondent who questioned the test. The most cherished creation he gave was one that showed a certain kind of mental fireworks, reminiscent of the dialogues in Douglas Hofstadter’s Gödel, Escher, Bach: An Eternal Golden Braid (New York: Basic Books reprint, 1999).
David also surprised me, and I heard an accent of brilliance.
What are the distinctive features of my test? I would like to describe them below.
Emphasis on Tacit Knowing
The way Western culture is shaped means that psychology tries to know its subject-matter with the same kind of knowing as physics has of its subject-matter, in other words I-It rather than I-Thou knowing that is depersonalised and banishes tacit knowing as far as possible. (Banishing anthropomorphism is appropriate when you’re studying rocks. It’s more debatable in trying to understand people.) When I was thinking about how to write up the experiment, before I looked at prior scores, one of the things I intended to compare was writing samples. Brandon offered a clever placeholder in place of a “real” composition. Adam provided some poetry that reminded me of fifth grade English reading; I objectively recognized quality but felt no subjective emotional response. Charles provided poetry that I wasn’t sure I understood but none the less felt like something powerful was washing over me, and I was sorry when it ended. David sent a fiction excerpt that filled me with despair. The tone of the writing was not despairing; I felt the despair of being shown writing so perfect that I despaired of ever attaining that standard.
Why am I talking about my subjective emotional reactions instead of objective assessment? That is why I chose this specific example, instead of examples of thought that would have more to justify them from the framework that understands knowledge in depersonalized and objective terms. I choose it because I paid attention to subjective emotional reactions. I believe that they are tied to tacit and personal ways of knowing: I experienced subjective emotional reactions because I was responding to different pieces of writing that were not of the same quality. Subjective emotional response is one of several things that can be a cue worth listening to.
(I am intentionally keeping the philosophy brief; the philosophical dimension involved in this topic is one that admits very long discussion.)
Listening for an Accent
In most tests, there is a suite of questions meant to map out where a person’s intelligence breaks down, and scoring is how many points total are earned. In this test, the questions do not represent a direct attempt to present difficulty in answering. The intent is rather to obtain a composite picture, and shed indirect light on how bright a person is. The assumption is that different levels of giftedness will leave a definite mark on a person, and that that definite mark is discernible through understanding the person. For one example, above a certain level, a person is so different from the majority of people that there is a social disconnect; children above IQ 170 tend to feel that they don’t fit in anywhere. That kind of social disconnect was clearly discernible in all but one of the responses; Brandon clearly articulated it.
To some extent, that is corroborated by the data. I identified all of the normees as significantly gifted—which I had no reason to anticipate. The first norming of the Mega test had fewer than 10% of normees successfully answer any of the questions. (People who are emotionally insecure often attempt difficult tests to get an answer that may feel special; as the number of emotionally insecure people vastly outweighs the number of people at that level of giftedness, they “should” have been a small minority.) So I was able to recognize giftedness in all of the normees when I was not expecting it. That stated, the evidence does not warrant the conclusion that my test usefully discriminates among the normees.
Problems with the Norming and Test
As this test, or at least this norming, has been a failure, it’s worth paying attention to what went wrong.
Pool of Normees
I have not done any real statistical analysis because there is no basis for analysis, and the statistics would only give a more precise quantification to the statement, “The measurement error exceeds the difference measured.” Even if the four normees represented an optimal 120-140-160-180 spread, four points would be questionable. As is, the only conclusion I can confidently claim from prior test data is that all of the normees are at or above standardized test ceilings. In other words, data from previous tests do not provide a basis to claim that my test discriminates (and what correlation exists is negative).
Two Dimensions Flattened Into One
Giftedness affects personality, but it is inadequate to simply say, “Giftedness is personality.” There is diversity at each stratum of giftedness, and the normee pool did not permit the kind of two-dimensional analysis that would be needed to properly interpret responses (if there is a proper interpretation to be had).
An Invasive Test
This test is invasive. It’s painful and offensive. There is probably a way to attempt a similar operation much more gently and delicately. My guess is that this, more than anything else, is why I only had four responses in three years. If this principle were put to serious use, it would have to be rethought so that it went about its aims with a far defter touch. (Or perhaps just remove certain questions.)
One question which I wonder is whether this offensiveness, which is partly an unedited form of giftedness, was the main reason why only brilliant men responded. The test’s form may have been a powerful selector. So it would have put most people off. But that is not the whole story. Keep in mind that “reading” on a conscious or unconscious level is a two-way street, and the test reveals something significant about me as well as requesting revelation of the normee. A few very bright people, however, might be bothered by the invasiveness, but they recognize and respond to a voice that feels like home. It connects. That, at least, is speculation which seems plausible, but which I don’t see how to support without writing a gentler test.
Not Personal Enough
In one sense, this test was personal, too personal—it probed bluntly into things that are not polite to ask. In another sense, though, it related to the normees as objects to be studied, trying to dissect them as people but still dissecting them. It moves partway from I-It to I-Thou, but I believe it is possible to have a fuller I-Thou knowing, although I don’t know what a fully I-Thou approach would be like. It could be argued that the questions are offensive because the test was not personal enough. In other words, the test reflected an attempt to understand people but not in a personal way. Furthermore, some of the philosophical merits to a personal approach may bear fruit if there were a more genuinely personal approach.
Lack of Checks
The attempt to be objective tries to strip out everything subjective as a means to strip out subjective bias. Ideally one would want to allow subjective strengths while using another form of rigor to mitigate subjective bias, but I am not sure what that other and more difficult rigor would be; I have not solved that problem.
I requested responses to questions and personal information separately, so I wouldn’t know whose material I was working with until after I had ranked the results. There was one normee for whom this attempted anonymization failed—David, whom I know and I hold in awe. I’d like to say that I didn’t let this influence my estimation, but that’s not true. As it is now, Adam’s responses struck me as simple because it seemed what he was saying wasn’t very big, and David’s responses struck me as simplicity on the other side of complexity—something big in an elegant nutshell. Charles’s responses struck me as complex, in other words as simply being big. I’d like to say that I was unbiased, and I didn’t think “David answered, and I’m terribly impressed with him, so I’ll put him highest,” but I simply followed the argument where it led. I’d like to say that, but I can’t. Maybe I should have ranked Charles highest. I’m vulnerable to accusation of bias at least here. And this kind of bias may be present in the attempt to understand another person—recognition is a risk.
Book Knowledge that Didn’t Pan Out
There’s a reason why I asked about people’s worst failures, and it’s not because I like making people squirm.
Howard Gardner’s Extraordinary Minds (New York: Basic Books reprint, 1998) is a multiple intelligence treatment of genius. One of the points that he talked about was failure—experiencing failures and being spurred on by them (120-123). Because of this, I was hoping to see discussion of trying and failing and trying and failing and trying and failing—like Edison’s numerous failures en route to inventing a working light bulb. I believed that genius and those approaching genius not only are not immune to failure, but fail more often and more significantly than the vast majority of human beings.
This is a nice theory, and it may well be true, but the question based on it did not obtain informative answers for this purpose. I was expecting for normees at this level to see different degrees of failing in courageous projects (and in less glorious matters); I would not want to divulge what the normees shared, but if they did experience this pattern of life, I did not discern it in the replies. (This question should probably be removed in derivative work; the offensive questions seem less informative than I had expected.)
Another question was related to Leta Hollingworth’s Children Above 180 IQ: Stanford-Binet Origin and Development (New York: Arno Press, 1975), in which Hollingworth claims that the children she studied were significantly above average size and weight for their age. I thought that the brighter respondents would share this distinctive physique. Only Brandon mentioned something along these lines, which means it might be useful as one piece of a large puzzle, but it was not the predictor I’d hoped. (There were other questions motivated by similar concerns.)
A Successful Failure?
This test is a failure, or at very least my attempt to norm this test is a failure. Out of an estimated two thousand people that were aware of the test, only four responded, and the result is a statistically insignificant and negative correlation. I underestimated Adam in particular; if there is a lesson to be drawn from him, it is that it is possible to be brilliant while showing relatively few of the indirect traits this test sought to identify.
I was not looking forward to the prospect of writing delicate responses to a majority of normees who were insecure and of normal intelligence, and would approach difficult tests to have a big number that will make them feel OK about being human. That this did not happen touches on two reasons why I consider this an interesting failure:
Only brilliant normees responded. Therefore, while demonstrated ability to discriminate between answers is nonexistant, the fact of responding to the test is highly significant. There is an implicit hidden question: not, “What traits will distinguish your response?” but “Will you respond at all?”
I correctly identified all the respondents as significantly gifted. The lowest estimate I gave was a three sigma score. In other words, I correctly identified all respondents as being at or above the 99.9th percentile, even though this was contrary to my expectations.
This is also an interesting failure in that it attempts an inquiry that is based on a different principle. If it were not for confidence issues, I would likely publish the responses so that specific questions could be analyzed. It may be possible to make a hybrid test that combines traditional high-ceiling tests with this basic approach. The two approaches could be complementary.
Given that this is a first try, it may be better to label this approach as “Hasn’t succeeded yet” than “Has failed.” It would be surprising if this kind of distinctive approach succeeded on the first try. Furthermore, the way this norming failed suggests there’s something in the approach.
There are several philosophical questions which admit interesting discussion. One of the more interesting questions is what alternatives to dealing with subjective bias exist besides trying to exclude all subjective elements (officially, at least: I suspect that good “objective” judgment has drawn on subjective strengths all along). Most of the philosophical aspects mentioned merit further inquiry.
I believe that Charlie and David are at a higher plateau than Adam and Brandon; data from other tests does not discriminate from them, but I have priveleged external information that would place David above Adam. If they were to contact a third party who could corroborate that Adam and Brandon are at one high plateau and Charlie and David at a higher plateau, that would be reason to take a second look at the results.
I believe that the responses give a much richer picture of the person than a standard test. Someone, instead of asking, “Does this compete with traditional tests?” might ask, “What interesting data does this give that traditional tests don’t?”
So this test is a failure, but an interesting failure, and perhaps even a successful failure.
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